Returns & Exchange

At FreeKick, we want you to be happy with your order. Please check your size carefully before placing your order.

Size Exchange

We accept size exchange requests if the requested size is available.

To be eligible for an exchange:

• The jersey must be unused and unworn.
• The jersey must be in its original condition.
• Tags and packaging should be intact.
• The exchange request must be raised within 3 days of delivery.

Wrong or Damaged Product

If you receive a wrong or damaged product, please contact us within 24 hours of delivery and provide clear photos or videos of the product and packaging. We will review the issue and assist you with the appropriate resolution.

Non-Returnable Conditions

We cannot accept exchanges or returns for products that have been worn, washed, damaged after delivery, or altered in any way.

Exchange Shipping

Any applicable shipping charges for a size exchange will be communicated to the customer before the exchange is processed.

How to Request an Exchange

Contact us through WhatsApp or Instagram with your order number and details of the issue. Our team will guide you through the exchange process.

Refunds

Refunds, where applicable, will be processed after the returned product has been received and inspected.